.Delivery and shipping.

I use Royal Mail and Parcelforce Worldwide services.  Orders are despatched within 3-5 days. 

.UK CUSTOMERS.

I offer free shipping in the UK on original paintings and giclee prints orders above £70.

It accept collections in person. 

.USA AND CANADA CUSTOMERS.

Your orders are shipped with Parcelforce Worldwide Tracked Globalpriority delivery from 4 days from despatch date. Shipment costs are detailed at checkout depending on order value and weight. Please note the service to the United Statesand Canada is not a Delivery Duty Paid service.

.All OTHER COUNTRIES.

Artwork can be shipped to countries not lised in the shop by prior arrangement.

Please contact me at [email protected] to discuss the details and get a quote. Please note the service to the EU and other international territories is not a Delivery Duty Paid service.

.cancellation and refund policy.

.CANCELLATIONS.

To cancel your order please contact [email protected] prior to despatch date. 

.REFUNDS.

Dorota Biniecka is committed to ensuring the 100% satisfaction for you as an art collector. That's why once you’ve received an original painting or giclée print, I'll give you fourteen (14) days to decide whether or not you’d like to keep that artwork or return it for a refund. You must return the artwork in original condition and packaging. 

Step 1 – Notify me at [email protected]

Step 2 – Repackage the artwork using the original packaging materials. If you’ve already disposed of the original packaging, you’ll be responsible for purchasing packaging materials to send the artwork back safely. Please refer to these useful guidelines for instructions on how to safely package artwork for shipment.

Step 3 – You have (3) days from the day you contacted me to ship out the artwork. ***Do not ship the artwork before contacting me;***

I advise returning any items back to me using a trackable and suitably insured service and secure packaging. The items being returned are the sole responsibility of the sender until they are received by me. 

Once the piece safely reaches Dorota Biniecka, I will process your return and the amount owed will be refunded to your original source of payment (minus shipping costs and international customs fees, if any) within 7-10 business days of your merchandise return.

.Damage to your purchased goods.

What to do if the artwork arrives damaged

Step 1 – Within seven (7) days of your merchandise delivery date, please  email [email protected] to give me your order information.

Step 2 - Save original packaging!

Step 3 – Take photos of damaged artwork and packaging. Please email these photos to [email protected] .


Step 4 – I will contact you to discuss next steps.

.Privacy Policy.

Dorota Biniecka will never give your information to any third parties and it will only be held by Dorota Biniecka as a means to track orders and advise you of any new products and promotions.

I do not sell, trade or rent your personal information to others.

I am committed to protecting your privacy and we comply with the data protection laws applicable to the UK. This Privacy Policy outlines how your personal information is treated and forms part of our Terms and Conditions.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us in the future.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The type of information we may collect about you includes Your Name, Address, Phone Number & Email Address

We do not store, nor will we at any time store financial details (credit or debit card numbers)

The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

terms of use

If you use this website you agree to be bound by the following disclaimer. The information contained in this website is for general information purposes only and is provided by dorotabiniecka.art

The information, services, and products are sold or given to the user with the understanding that neither the author, seller, nor publisher is engaged in rendering any legal, business, or financial advice to the purchaser or to the general public.

Although strong efforts are made to ensure information is accurate, Dorota Biniecka cannot guarantee that all the information on this website and or blog is always correct, complete, or up-to-date.

By purchasing any products or services, user agrees to and is knowingly assuming any and all risk associated with using these products or services.

All information in the website is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind.

Dorota Biniecka will not be liable to you or anyone else for any decision made or action taken in reliance on the information given by this website or for any consequential, special or similar damages, even if advised of the possibility of such damages.

This website may contain views and opinions which are those of the authors and do not necessarily reflect the official policy or position of any other author, agency, organisation, employer or company, including Dorota Biniecka.

Comments published by users are their sole responsibility and the users will take full responsibility, liability and blame for any libel or litigation that results from something written in or as a direct result of something written in a comment. Dorota Biniecka is not liable for any comment published by users and reserve the right to delete any comment for any reason whatsoever.

In no event shall Dorota Biniecka be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your access or use or inability to access or use this website.

This website and its contents are the copyright of Dorota Biniecka © 2021. All rights reserved. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Dorota Biniecka owns the rights to photos and content created. All photography on this site is my own, unless otherwise credited. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. You may not create a link to this website from another website or document without Dorota Biniekca's prior written consent.

.copyright notice.

This website and its content is copyright of Dorota Biniecka. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk extracts for your personal and non-commercial use only.

You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

 If you would like to share my photos or posts, please refer to the original post with the correct link. Please do not publish any post without prior consent. Please email me directly at [email protected] for permission.

.Disclaimer.

The information contained in this website is for general information purposes only. The information is provided by Dorota Biniecka and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Dorota Biniecka. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Dorota Biniecka takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

.MODIFICATIONS TO THE SERVICE AND PRICES.

Prices for my products are subject to change without notice.
I reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.